Edwards Peak works to ensure that orders are delivered safely and within reasonable timeframes. This Shipping Policy explains how orders are processed, prepared and delivered to customers.
After an order is placed and payment is confirmed, our team begins preparing the items for shipment. Processing time may vary depending on order size, product availability and current order volume.
Orders may be delivered using trusted courier and logistics partners. The delivery service selected may vary depending on the destination, order size and available shipping options at the time of dispatch.
Estimated delivery times depend on the destination country and shipping conditions. While we aim to dispatch orders promptly, delivery times may occasionally be affected by logistics delays, customs procedures or seasonal demand.
Shipping costs may vary depending on the delivery location, parcel size and selected shipping method. Final shipping charges may be calculated during order confirmation or communicated separately if required.
Customers are responsible for providing accurate delivery information. Edwards Peak cannot be held responsible for delays or delivery issues caused by incorrect or incomplete addresses.
If a shipment is delayed, lost or arrives damaged, customers should contact Edwards Peak as soon as possible. Our team will investigate the issue with the delivery provider and assist in resolving the situation.
For shipping inquiries or delivery questions, please contact our team at contact@edwardspeakltd.com and include your order details.